We aim to get your order to you as quickly and reliably as possible. Here's everything you need to know about how we ship and deliver.

Order Processing Time

Once your order is placed and payment is confirmed, our team packs and hands it over to our courier partner within 1–2 business days. Orders placed on Sundays or public holidays are processed on the next working day. During sale periods or high-demand days, processing may take slightly longer — we'll always keep you updated.

You will receive an order confirmation email/SMS immediately after checkout, and a shipping confirmation with tracking details once your order leaves our facility.

Delivery Timelines

Estimated delivery timelines after dispatch:

These are estimates, not guarantees — actual delivery may be affected by courier delays, weather conditions, local restrictions, festivals, or incorrect/incomplete address details.

Shipping Charges

• Shipping charges, if applicable, are calculated at checkout based on your delivery location, order weight, and order value
• We may run free shipping offers above a certain order value from time to time — any active offer will be shown on the cart/checkout page
• Any applicable charges (including COD handling fees, if any) will always be shown clearly before you complete your order — no hidden costs

Order Tracking

Once your order ships, you'll receive a tracking link via email and/or SMS. You can use this link to track your shipment in real time. If you haven't received tracking details within 3 days of placing your order, please reach out to us.

Serviceable Areas

We currently ship across India through our courier partners. In rare cases, certain remote pin codes may not be serviceable — if this happens, our team will contact you directly to resolve it, either through an alternate courier or a full refund.

Delayed, Lost, or Missing Orders

If your order hasn't arrived within the estimated delivery window, or if tracking hasn't updated for several days, please contact us with your order number at shopwithvansh@gmail.com or +91 89201 88168. We will follow up with our courier partner and keep you informed until the issue is resolved — including a replacement or refund if the shipment is confirmed lost.

Damaged Packaging on Arrival

If your package looks visibly tampered with or damaged on arrival, please record an unboxing video before opening it and avoid accepting delivery if the damage is severe. This helps us process your replacement claim faster.